Privacy Policy

Effective date: May 7, 2026

BotLauncher ("we," "us," or "our") operates the website botlauncher.xyz. This Privacy Policy explains how we collect, use, and protect information when you use our service.

1. Information We Collect

We collect information you provide directly to us when you fill out our intake form or contact us:

• Name and email address
• Business name and website URL
• Frequently asked questions and answers for your chatbot
• Preferred chatbot tone and style

We also automatically collect limited technical data when you visit our site, including IP address, browser type, and pages visited, through standard server logs and analytics tools.

2. Cookies and Tracking

We use cookies and similar tracking technologies to understand how visitors interact with our site. Specifically:

• Meta Pixel: We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and to understand user interactions on our site. Meta may use this data in accordance with their own privacy policy. You can opt out of Meta's data practices at facebook.com/privacy/policy.
• Analytics: We use session identifiers stored in your browser's localStorage to measure aggregate site traffic and conversion rates. No personally identifiable information is attached to these identifiers.

3. How We Use Your Information

We use the information you provide to:

• Build and configure your AI chatbot
• Send you your chatbot embed code and setup instructions
• Respond to your questions or support requests
• Send occasional product updates or announcements (you can opt out at any time)

We do not sell your personal information to third parties.

4. Payment Processing

Payments are processed by Stripe, a third-party payment processor. We do not store your credit card information on our servers. When you complete a purchase, your payment details are transmitted directly to Stripe and handled in accordance with Stripe's Privacy Policy at stripe.com/privacy. We receive only a transaction confirmation and the email address associated with your payment.

5. Email Communications

By submitting our intake form and completing a purchase, you consent to receive transactional emails related to your chatbot setup, including your embed code and onboarding instructions. We may also send you occasional product updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

6. Data Retention

We retain your contact information and chatbot configuration for as long as your chatbot is active or as needed to provide our service. You may request deletion of your data at any time by contacting us at support@botlauncher.xyz.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our service integrates with the following third parties:

• Stripe — payment processing
• Meta Pixel — advertising measurement
• Postmark — transactional email delivery

Each third party operates under their own privacy policy. We are not responsible for their data practices.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

support@botlauncher.xyz